Warranty coverage is valid for the original purchase and owner. Warranty coverage will not be extended to items that have already been replaced under warranty. Nook offers a limited lifetime warranty on each of its crib mattress cores when purchased with a Pebble, Dimple, or Print cover. Any crib mattress purchased in conjunction with a Basic Cover is eligible for a day warranty. Nook offers a 1-year limited warranty on all Pebble, Dimple and Print mattress covers from date of purchase.
Basic Covers have a day warranty period. Pillow from date of purchase. Backpacks for the LilyPad2 are not covered under warranty. Loungers and Poufs have been retired are not eligible for warranty coverage.
Nook offers a year limited warranty on the Pebble Twin and Pebble Full mattress cores from date of purchase. If you are unhappy with your product for any reason in the first 30 days, it can be returned to us in its original packaging for full refund. In addition to this, we offer a manufacturer warranty against any manufacturing defects or errors sustained in the course of normal use.
This warranty does not cover accidental damage or staining of the fabric covers or foam inserts. This Happiness Guarantee applies only to single products purchased, so if you are unsure about whether you will enjoy My NooK, please try one sofa first to make sure before buying one for every room! To start a return, you can contact us at info mynook. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info mynook. Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and resolve it quickly.
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